Donation organizations pick up by appointment. Consignors pick up unsold items. When you come to pick up, you will sign in with your consignor number and a volunteer will assist you in getting your unsold items. You will be responsible for loading any furniture that did not sell. There will also be a lost and found area for you to look through in case a tag came off one of your items. Please understand that we do our very best to prevent theft and make sure that all of your unsold items are returned to you.